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Student at CSES support desk

Center for Student Engagement and Success

The Center for Student Engagement and Success (CSES) is a first-stop, one-stop resource for students on campus who need help and are not sure where to go or who to contact.

About CSES

Designed to bolster student success, CSES provides timely and helpful resources. If we cannot provide direct support, we will work with you to locate an office or department on campus that can help with specialized knowledge, services, and skills to meet your needs.

CSES is designed to connect, coordinate, and integrate campus services, resources, programs, and offices to improve your educational quality so that you have a seamless transition from orientation all the way through graduation.


Phillips Library
24/7 Lounge & Study Hub

Peer Leader Desk

Sunday-Thursday 7-10 p.m.
Monday-Thursday 2-5 p.m.

How can student success coaches support students?

The CSES Student Success Coaches are here to help you develop a plan for managing your classes successfully. Professional Student Success Coaches can help you get organized and assist you with creating a strategy for each of your courses so that we can ensure that you are taking the necessary steps to support your academic success.

Our student success coaches can assist in coordinating services as complex as helping you map an individual success plan for your four years at the Mount, and this unique position is intended to help you access and integrate campus resources to enhance your student experience.

Flexible appointment options are available

Contact our Success Coaches to make your appointment.

Contact a Student Success Coach to schedule your appointment today:

Jose Del Valle

Le-Roy Battle III

Tools for Academic Success Workshops

students in CSES

CSES hosts weekly workshops every Tuesday at 4 p.m. geared toward helping you be successful in college and the world beyond. Workshop topics range from time management tips for college students and test-taking skills, to research methods or personal coping strategies. We bring experts from across campus to present on a topic and answer all of your questions.

Watch the TAS Workshops

Visit our CSES calendar to see upcoming TAS Workshops.

Meet the CSES Staff

Paula Whetsel-Ribeau, Ph.D.

Paula Whetsel-Ribeau, Ph.D.

Vice President and Chief Equity & People Officer

Kristin Sites

Kristin Sites

Associate Director of Learning and Success

Jose M. Del Valle

Jose M. Del Valle

Student Success Coach

Le-Roy Battle III

Le-Roy Battle III

Student Success Coach

Amy Smith

Amy Smith

Executive Assistant

Amy Smith 5/5

See our full directory.

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Frequently Asked Questions

What is the purpose of the Center for Student Engagement and Success (CSES)?

The Center for Student Engagement and Success is a first-stop resource for students who need help. CSES staff can answer everyday questions about academics, personal life and professional success, as well as coordinate services as complex as helping students map an individual success plan for their four years at Mount St. Mary’s University. CSES’s unique position is intended to help integrate campus resources to enhance the student experience.

What is CSES's vision, mission and goals?


The Center for Student Engagement and Success aspires to provide an increased learning environment and quality experience that engages all students to become nation’s most promising ethical global leaders.


The Center for Student Engagement and Success is a first-stop resource to empower students to reach personal, academic and professional success.


  1. To increase student persistence and academic achievement by providing appropriate academic support.
  2. To provide personal support for students through a holistic approach to their development.
  3. To link students with professional content and resources to support educational attainment and advancement.

Which campus population is CSES intended to serve?

CSES is here to help all students. CSES can also help departments advertise their events, news and programs. It can also help strategize solutions based on changing student needs. CSES partners with faculty, staff, and administration to provide training and workshops for faculty, staff and administration to mobilize the Mount community to provide unique help and guidance for our students.

What type of support can CSES offer to students?

Questions that can be directed to CSES staff vary, but include things like:

  • What resources are available to help me balance athletics and school?
  • Where do I go if I need tutoring or writing services?
  • Who do I talk to about getting a job or internship?
  • I think I want to transfer/drop out – what do I do now?
  • What kinds of clubs/activities are happening at the Mount?
  • Which major should I choose?
  • I’m having trouble with a friend/relationship/family – who can I talk to?

While CSES will be able to provide direct support for some of these inquiries, often the goal of the CSES is to operate as a resources center by connecting students with offices or departments on campus that specialize in student services.

Who will staff CSES?

In the immediate future, the CSES office administrator and staff, student intern/mentor, or a volunteer from the Student, Faculty, or Administrator/Staff Advisory Council will staff the desk at CSES. All CSES desk staff will be trained with resources to direct students to appropriate campus resources.

How does CSES define and measure “engagement” and “success?"

Engagement is two-fold. It refers to the effort, time and energy a student spends in educational purposeful activities both inside and outside of the classroom (student behaviors) and the policies and practices that institutions use to induce students to participate (institutional conditions). Success includes graduating in four years with a quality education and a positive campus experience.

Where is the center located and how can I learn more?

CSES is located in the 24-hour pod in Phillips Library. You are welcome to use the space throughout the day and night. Peer Leaders will staff the center Monday through Thursday from 2pm to 5pm and 7pm to 10pm and Sunday 7pm-10pm. A vending machine is available 24 hours a day. The best ways to connect with CSES is dropping by during business hours, scheduling an appointment with our Success Coaches or emailing

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